Dear HighStreet5 players,



If you are encountering Latency / Lag  issues in game please provide the ff:


1. Real name:
2. HS5 In-game Name:
3. Internet Service Provider (i.e. SMARTbro, VIBE, PLDT dsl):
4. Location:
5. Contact Number:
6. Where are you currently playing?
7. When did you start to encounter this problem?
8. Are there any programs/application running in the background while attempting to connect?
9. Tracert and PING results:


How to get a Tracert?

    a. Open Command Prompt Window: (search for RUN and type CMD)
    b. Type tracert 203.116.228.197
    c. Press Enter.
    d. Wait until Trace Complete appears.
    e. Right click on your mouse button and choose Select All. Then click on Copy.
    f. Paste the results in your email.

How to get a PING?

    a. Open Command Prompt Window: (search for RUN and type CMD)
    b. Type ping 203.116.228.197
    c. Press Enter
    d. Wait until another command prompt appears.
    e. Right click on your mouse button and choose Select All and then click on Copy.
    f. Paste the results in your email.

How to get a DXDIAG

    a. Open Command Prompt Window: (search for RUN and type dxdiAG)
    b. Press Enter
    c. Wait until another command prompt appears.
    d. Right click on your mouse button and choose Select All and then click on Copy.
    e. Paste the results in your email.

Please send the results to service@highstreet5.com

HS5 - Where the Party Never Ends!
HighStreet 5 Team



Service Hotline: (632) 631 4263 or (632) 631-GAME
Email: service@highstreet5.com
Official Website: http://www.highstreet5.com
Official Forum: http://forum.highstreet5.com

SUPPORT!!!

SUPPORT!

please help me gm`s or anyone I cant Log In This Will appear Connection with appointed listing server cannot be made   please help me

What is this Super Lagyyyyyyyyyyy!!!!!!!!!!!!!!!!1



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